العربية
National Network for Services for Persons with Disabilities
Pillars : Empowering people with disabilities
The National Network for Services for Persons with Disabilities (Ta'heel) is an electronic platform that aims to link the services provided to persons with disabilities, and is considered a roadmap to meet their training and employment needs.
It was developed within the framework of implementing the activities of the second phase of the project "Jobs and Skills for Persons with Disabilities Using Information and Communication Technology", which is implemented by the Central Administration for Digital Community Development at the Ministry of Communications and Information Technology and the United Nations Development Program (represented in the Digital Transformation for Sustainable Development Project in Egypt) in partnership with the International Labor Organization, and funded by the United Nations Partnership Committee for the Promotion of the Rights of Persons with Disabilities.
The (Ta'heel) network aims to help and support young people and women with disabilities to obtain decent jobs by providing a digital services network that includes the entities concerned with providing rehabilitation, training and employment programs for people with disabilities as a single window and in an interactive manner between the parties. It also seeks to build an integrated system for all the state's efforts provided in terms of training, rehabilitation and employment to support people with disabilities, and to work on providing suitable job opportunities for them through the electronic platform. Its services are available in Arabic in two versions: a web version and a mobile phone application. It uses the latest technological techniques such as: artificial intelligence, chatbots and digital maps.
The network also provides access for people with hearing disabilities to use sign language to explain the content, as well as access for people with visual disabilities, as the platform's technologies are compatible with screen reader programs and contain a (chatbot) to help them fill in the data. The network allows sending notifications to users to follow up on all updates. It also provides technological tools and applications to publish content for various entities to exchange ideas, experiences and success stories. It also provides training content to prepare people with disabilities for the work environment.
The network also works to present people with disabilities in a professional manner to the labor market based on their real skills, in addition to providing integrated services based on the combined efforts of various state institutions to employ people with disabilities, to overcome the obstacles they face from the lack of suitable opportunities, lack of skills, poor availability in the workplace, and creating favorable conditions in the work environment to suit people with disabilities.
At the same time, the (Ta'heel) network provides a set of electronic tools to support business owners, companies and service providers to deal with people with disabilities and gives them the opportunity to display their institutions' data and available jobs in an easy and appropriate manner.
The launch of the National Network for Services for People with Disabilities (Ta'heel) comes within the framework of joint cooperation between the ministries of the Ministry of Communications and Information Technology, the Ministry of Social Solidarity, and the Egyptian Ministry of Labor, as part of the state's efforts to integrate and empower people with disabilities to access technology tools and solutions for training and employment. The network includes a large group of entities concerned with providing services to people with disabilities that qualify them for the labor market, and includes identifying those entities and the services they provide to people with disabilities and providing information about those services and the procedures followed to obtain them. In addition to providing a set of tools to support people with disabilities to apply for suitable jobs in a professional manner and support business owners and service providers to communicate with job seekers or services from people with disabilities.
The network's activities also reflect the Ministry of Communications and Information Technology's keenness to raise the quality and efficiency of technological services provided to people with disabilities, and the importance of technological empowerment of human cadres, which is one of the most important axes of its strategy, through which technological programs and applications are adapted to help and empower people with disabilities and raise their digital capabilities, as one of the most important aspects of investment in the human element.
Building and developing the network is also part of the state's plan to invest in digital capabilities that target different categories of citizens, including people with disabilities, to qualify them in a manner that suits their abilities and meets the needs of the free labor market, by developing digital platforms that provide more job opportunities.
Services of the National Network for Services for People with Disabilities:
People with Disabilities:
• The (Ta'heel) network allows people with disabilities to build a professional CV, and nominates entities that provide appropriate services and training for them, in addition to jobs suitable for the CV.
• The job seeker can browse suitable jobs according to the type of disability and the required experiences.
• The (Ta'heel) network provides a set of short videos such as (How to write a CV - How to succeed in a job interview) to support job seekers in presenting themselves to the labor market in a professional manner.
Companies and business owners:
• The (Ta'heel) network allows companies and institutions to create a company account, enter the required jobs, and review the CVs of applicants.
• The network provides a set of short videos such as (How to conduct an interview for people with disabilities - Rules for preparing the work environment) to support them in dealing with people with disabilities and making their institutions accessible and appropriate.
Bodies and institutions:
• The (Ta'heel) network allows bodies and entities that provide services to people with disabilities (government bodies, civil society organizations, and the private sector): to create an account on its electronic platform.
• Allocate a page for each entity to display its content (news, events, photos, video clips, and success stories) in order to exchange experiences and display best practices.
Related News
Related Success Stories
Mahmoud Atef
My name is Mahmoud Atef, 24 years old, from Cairo Governorate. I obtained a Bachelor's degree in Economics and Political Science, Department of Public Administration. I had the ambition to further self-learning and develop my personal and professional skills during my studies and after graduation. I was looking for places where I could obtain training via the Internet, and with more effort and perseverance, I was able to complete a number of training courses in the fields of English, computers, and programming, but I still faced the obstacle of obtaining a job through which I could achieve a fixed income and an independent life like the rest of my peers..
I faced many difficulties in hiring from employers because I am visually impaired. Some of them did not believe that we (visually impaired people) have the ability to deal with computers or information technology fields in general, due to the lack of societal culture about the capabilities and abilities of people with disabilities..
In addition to the existence of another type of business owners and companies who are aware of our abilities and skills and the existence of applications and programs that facilitate our work, but the place nominated for employment is not qualified or available as a work environment to deal with the type of disability, and therefore the employer refuses to hire people with disabilities as well..
In light of Despite these obstacles, I did not give up or lose hope in my abilities, and here the National Network for Services for Persons with Disabilities appeared as a lifeline to reach my dream job..
The beginning was when I joined a recruitment group affiliated with the Ministry of Social Solidarity (one of the operating partners of the National Network for Services for Persons with Disabilities with the Ministry of Communications and Information Technology and the Egyptian Ministry of Labor). Indeed, when the launch of the network was announced and its effective role in linking persons with disabilities with employers, facilitating the availability of jobs and classifying them according to the type of disability, geographical scope and field of work, I was encouraged and applied for a job at a call center in one of the famous transportation services companies, but this job, despite my acceptance, did not meet my professional ambitions, so my desire to search seriously again through the network increased until I found what I was looking for in a programmer job in an information technology company, and indeed I contacted the company and completed the application procedures and was appointed and contracted to receive the work on January 1, 2024, and I began working in a job that is appropriate for my abilities as a programmer, and through this job that the network provided to me, I can present my real skills and develop them and deal professionally with the labor market.
In the next phase, I seek more training and capacity building through the National Network for Services for Persons with Disabilities, which provides very good opportunities for training and employment from various bodies and institutions that suit our diverse abilities and can be obtained in the simplest ways and with the fewest steps in a way that helps us integrate into the labor market and achieve our professional ambitions.
Israa Emad, NPD-egypt
Israa Emad, who holds a Bachelor of Laws (Law) in English and a Master of International Law, currently works at Amazon in the Seller Support Unit..Israa faced many challenges in her previous work environments, as these workplaces were not accessible or prepared for people with hearing disabilities. She also noticed that the labor market often limited jobs offered to people with hearing disabilities to packaging and production workers, believing they were not qualified for higher-level positions or those that match their academic qualifications.
Israa also faced challenges such as the lack of job experience for people who are deaf and hard of hearing, and the lack of training institutions that provide them with training in the available communication methods that meet labor market requirements. Furthermore, even when such training is available, access to training locations is difficult.
During her research journey, Israa learned about the National Network for Rehabilitation Services for Persons with Disabilities (Ta'heel) through her work as a consultant for people with hearing disabilities during the platform's launch. She also participated in developing proposals to improve the training, employment, and rehabilitation of people with disabilities for the labor market. Thanks to her tireless efforts and the support of the National Network for Rehabilitation Services for Persons with Disabilities, Israa received useful training for the job market through the network. These trainings included training through the "Amal" initiative, offered by AMIDEAST in collaboration with Amazon Egypt. She also received training through the National Network for Services for Persons with Disabilities in collaboration with United Bank in the field of entrepreneurship. Israa has achieved remarkable success in her current position at Amazon, serving as an example of success and determination in overcoming the challenges faced by persons with disabilities in the Egyptian labor market. Israa has become an example of success and determination in overcoming the challenges faced by persons with disabilities in the Egyptian labor market. This has encouraged her to offer some proposals based on her practical and training experiences to improve the conditions of persons with disabilities in the labor market and enable them to compete. These proposals include the importance and necessity of communicating with various ministries and government agencies to provide job opportunities that are suitable for persons with disabilities, providing more awareness training on how to deal with and create a qualified and accessible work environment for persons with disabilities, monitoring the challenges and problems facing persons with disabilities in the labor market, and working to provide the necessary training and qualify them to compete in the labor market.
World Summit Award (WSA)2011, Erada Portal
Erada, a digital community development portal, won the World Summit Award (WSA) in 2011 in the Inclusion and Empowerment category.
Erada is a specialized portal addressing the needs of people with disabilities (PWD) in Egypt. Information empowerment for PWD ensures their full participation and inclusion at all levels of society. Free, accessible, comprehensive, user-friendly, the Erada portal provides knowledge of concern to PWD in all categories of impairment: hearing, visual, physical, mental, as well as, autism and learning difficulties. Important topics such as definitions of disabilities, laws & rights, early intervention, genetic diseases etc. are covered. Erada also provides a web creation & technical support service to ensure sustainable knowledge for concerned communities.
http://erada.kenanaonline.com/
Pan Arab Web Awards
The Community Development Portals Project - Kenana Online, won the Excellence Award from the Pan Arab Internet Awards Academy for 2011.